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PAYMENT FAQS


Which forms of payment can I use with FHI Store?
We accept payment by different ways like credit card (VISA / MasterCard / AMERICAN EXPRESS etc) and by PayPal so feel free to use any of them.


How secure is shopping? Is my data protected?
We always care of your privacy, security and information. Your data will be handled secretly and encrypted with SSL (Secure-Socket-Layer). The encrypted information of your order and your credit card or bank details cannot be read/viewed by any third party.


Can I pay cash upon delivery? / Can I cc you the money personally because I do not have a credit card.

Sorry, to ensure our customers get their consumer protection we keep our operations limited to credit/debit card and paypal only.

What if I don't have a Paypal Account?!

Nothing to worry. It is not important to own a PayPal account to shop with us. You may shop with credit card's data directly at PayPal. 

1) MAKE SURE THAT YOU CLICK "PAY WITH DEBIT OR CREDIT CARD" OPTION TO PROCEED.

2. ENTER YOUR CREDIT CARD'S DATA

The form will need Address, email & phone number depending on your country/location.
Click on "Review and Continue" when you are done, .

3. NOW CLICK ON "PAY NOW"

4. SIMPLY CLICK "NO, THANKS" WHEN ASK CREATING A PAYPAL ACCOUNT.
HURRAH!YOUR ORDER IS COMPLETE!

 

TROUBLESHOOTING PAYPAL PAYMENTS

Commonly customers faces such problems when paying/shopping with PayPal. Some of them are:


1) PayPal is not getting redirected/opening

Check Your browser's PayPal cookies, they might be messed up; you may try deleting your cookies to fix opening the paypal successfully. 

2) Why PayPal is not accepting my credit card information
Please double check your data entered at PayPal's form. If everything is correct, then the issues signals that you own a PayPal account and that account have the same credit card associated. If this is the case, then you must pay with that card by logging into your account. If this is not the solution, then try paying with a different credit card.

 

3) I can't find a "Pay with Debit or Credit Card?" option
 Sometimes it is because of your location that paypal don't allow you for it. To counter this issue you can use a trusted VPN like Zenmate or any with google chrome extension and good reviews.
Sometimes PayPal finds that you own an account there by checking your browser's cookies so you might try deleting your cookies to go for it. If you are still unable to troubleshoot the cause of your paypal error, Click here to find out why